What is Cainiao and how to get started

Cainiao, also known as Cainiaoguoguo, Cainiao Network, 菜鸟, 菜鸟裹裹, is one of the largest Chinese logistics companies, operated by Alibaba Group.

About Cainiao

Cainiao, also known as Cainiaoguoguo, Cainiao Network, 菜鸟, 菜鸟裹裹, is one of the largest Chinese logistics companies, operated by Alibaba Group.

Launched by Alibaba Group jointly with eight other companies in 2013, Cainiao Network delivers 60%+ of its packages for Alibaba’s retail marketplaces and around 70% of all packages all over China. It is recommended for wholesalers or retailers who plan to enter the Alibaba e-commerce system (Taobao, Tmall, Alibaba.com, and AliExpress) with B2C or B2B delivery domestically and internationally. Over 50% of its transactions come from Tmall.

Cainiao partners with many major logistic companies in China.

How To Get Started On Cainiao

Individual users can sign up with a mobile number here to use their one-stop package tracking service and place orders online or using the Cainiao mobile app.

For businesses that want to enter the Alibaba e-commerce system, sign up here with an existing Taobao account.

Do not have a Chinese entity, Chinese phone number or Chinese ID? We can help!

If you do not have a Chinese entity, Chinese ID, or Chinese phone number, which is essential to get started on Cainiao, 21YunBox is here to help.

We can provide the necessary supporting documents to get started on Cainiao and walk you through the process. Meanwhile, we will also bring your company, product, and service into full compliance with Chinese law.